if any of the following services listed below is booked for service; a consent waiver form will be presented upon service arrival to be read, reviewed, and acknowledged the health risk, and aftercare of booked services.

• Nail Enhancements.
• Gel U-V Lamp Services.
• Eyelashes.
• Henna ink / Henna Brow
• Hair treatments of strong chemicals, perms, dye etc.
• Skin treatments of strong chemicals.  
• Under the age of 17 years of age.

• Severe damage to the scalp caused by flakiness, fungal or dryness.
• Over processed hair that may cause more damage.
• Fungal acne or rash that may cause irritation.

25/25/50 SERVICE POLICY

• We value what we do; CBC cosmetologist & catering freelancer will perform 25/25/50 service.

• 25%: Contractor will discuss client service choice and suggestions.

• 25%: Contractor will stop mid-service to recap style, texture, size, color etc.

• 50%: of the remaining service will be complete.

 

SERVICE ABUSE

• Requesting a refund without an actual cause to be dissatisfied, after a freelancer performed the 25/25/50 policy and 100 % service completion.

• Service provided has a clean, professional look, and looks exactly like what was requested by the client.

• A developed confrontation to prevent paying full service.

• Un-safe environment.

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In fairness, if a freelancer completes a 100% service, to only have a client acknowledge that they are not satisfied with their service; a full investigation will take place before client receives refund. However, if an investigation proves

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Service Abuse

• A 100% full refund will be rewarded, but the client who booked services may lose application privileges.

 

SERVICE RATINGS

• Profile rating is linked to contractors' profile for client’s experience.

• CBC is not responsible for low ratings that can result into no bookings.

• Each contractor is responsible for his/her customer service satisfaction, presentation, communication and appearance.